NEW TO PAC+LINK?

Welcome to PAC+LINK, the new ordering platform for Pac Fire Australia. Got questions? We might be able to answer some below.

YOUR PAC+LINK CREDENTIALS
If you have been identified as a user of PAC+LINK, your login credentials will have been emailed to you with a copy of the PAC+LINK user manual. Search your emails for a message with the subject ‘Welcome to PAC+LINK (login credentials attached)’. If you haven’t received an email like this you may need a login created. Go to our “HELP” page for more information. Your credentials are different to the old platform.

PAC+LINK USER MANUAL
Lost track of your PAC+LINK user manual? The latest copy will always be available on the “FAQ” page. Or click this link to download now.

LOST TRACK OF YOUR WELCOME EMAIL?
No problems, you can request to have it sent back to you using the contact options on the “HELP” page – or you can just rest your password and go from there. Select your station from the Dropdown above, then select the ‘Lost your password’ link. Your email address is your username – if you have a PAC+LINK account the system will generate change password link, follow the prompts to reset your password and start using PAC+LINK.

MORE HELP
Still having trouble logging in? Get more help on our FAQ page or send us a message..